The User-Centred Energy Systems mission is to provide policy-relevant evidence on factors influencing energy use, including technology acceptance, and their impact on society.
Latest News
Nobody Should Be Ashamed to Say “I Can’t Afford to Keep Cool” – Public Engagement Task attends ESEE 2026
The Public Engagement for Energy Infrastructure Task, an Annex of the IEA’s Technology Collaboration Programme on User-Centred Energy Systems (Users TCP), attended this year’s ESEE conference and presented the
No Infrastructure Without People: Five Takeaways on Public Engagement for Europe’s Energy Infrastructure
A rapid expansion of clean energy infrastructures — from renewables and grids to emerging solutions like hydrogen, carbon capture, utilisation and storage (CCUS) and advanced nuclear — is critical for a clean, secure and competitive Europe.
New guidebook: Results of four large-scale field experiments to unlock residential demand flexibility
The Users TCP Behavioural Insights Platform has now published its concluding deliverable for Phase 3: Applying behavioural insights to unlock residential demand flexibility: Lessons from field experiments and surveys in four countries.
Tasks
Publications
Policy Brief – Constructive Narratives for Home Heat Decarbonisation
The follow-up policy brief from the Constructive Narratives project highlighting the key findings, observations and policy recommendations for policymakers.
Constructive Narratives for Home Heat Decarbonisation
A new report from our latest research project responds to the Users TCP call for evidence on Constructive Narratives for Home Heat Decarbonisation. Its objective was to provide policymakers with a stronger evidence base on how communication strategies can support the adoption of heat pumps, and how narrative campaigns interact with policy design, market conditions, and public perceptions.
Guidebook: Lessons from demand flexibility trials and surveys in four countries
Based on four large-scale field experiments, this guidebook by the Behavioural Insights Platform shows how behavioural interventions can boost household participation in demand flexibility.
The UsersTCP Academy builds on the success of a half century of webinars delivered through the DSM University. The new series provides access to the knowledge developed through our research programme and the work of our partners.


